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Showing posts from August, 2010

The House in Gobichettipalayam

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Sashtiapthapoorthi Function — Me in the front (with eyes closed) My summers were spent in Pudukkottai and Gobichettipalayam — Gobi, as we called it. Away from school and homework, those months were filled with the easy warmth of grandparents, uncles, aunts, and cousins. Summer was the time to let loose. Gobi Home We would take the overnight train from Bangalore to Erode, and from there a bus to Gobichettipalayam — Gobi. We usually arrived early in the morning at Seethammal Colony. My paati, already awake and waiting near the door, would greet us as soon as she heard the metal gate creak open. The smell of freshly brewed filter coffee would drift out from the kitchen. I would run straight into her arms. “Vaada Kannu,” she would say, her eyes beaming with happiness. “Vaada Krishna, Vaa Raji,” she would call out to my parents. Slowly, the rest of the house would stir. People in the living room would wake, and within minutes the house would be buzzing wi...

Please wait...

It's been quite a month.  My wife and I share a 1500 minute mobile family plan, and I can bet on almost anything in the world that a significant amount of that time has gone towards customer support.  It has been a month of inquiring with customer representatives, showing an abundance of patience, and putting on a brave front as though you have just been hurled aside in a battle.  I can say with a measure of absolute confidence that it is no easy task to listen to the same cacophony over and over again while you are kept on hold. The wait is almost endless, and worse, there is not even a flicker of light at the other end of the line.  The customer representative just compounds your agony further, and at the end of it, you are left wishing that the wait time music lasted a touch longer than the outrageous solutions received. Almost every other customer support call begins as though you are about to leave a voicemail message.  The drab monotone almost kills you....