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Showing posts from August, 2010

The Years Without Fingerprints

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Some years don’t leave fingerprints. For the last few years, time feels like it has quietly pressed fast-forward. I finished tenth grade in 1997. Twelfth grade in 1999. I exited my teens right as the new millennium arrived. And somewhere along the way, I crossed a strange milestone: I’ve now lived more of my life after 2000 than before it. Yet most of my vivid memories still belong to the pre-2000 world. Maybe childhood memories are denser. Or maybe adult life is just better at overwriting itself. Post-2000 is one thing—but post-2020 is another entirely. The last five years feel like I took a hand towel, wiped my face, and tossed it away. Gone. Just… blur. Nothing makes time’s passage more obvious than children. Akhil and Sahana are growing up fast, each carving out a personality that couldn’t be more different. Akhil’s fascination with basketball has only deepened—remarkably so, given his usual talent for boredom. Middle school is around the corner, and we’re all quie...

Please wait...

It's been quite a month.  My wife and I share a 1500 minute mobile family plan, and I can bet on almost anything in the world that a significant amount of that time has gone towards customer support.  It has been a month of inquiring with customer representatives, showing an abundance of patience, and putting on a brave front as though you have just been hurled aside in a battle.  I can say with a measure of absolute confidence that it is no easy task to listen to the same cacophony over and over again while you are kept on hold. The wait is almost endless, and worse, there is not even a flicker of light at the other end of the line.  The customer representative just compounds your agony further, and at the end of it, you are left wishing that the wait time music lasted a touch longer than the outrageous solutions received. Almost every other customer support call begins as though you are about to leave a voicemail message.  The drab monotone almost kills you....