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Showing posts from August, 2010

A Few Steps from Home, A Lifetime of Faith

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Some bonds are formed not in conversation, but in quiet trust. Some companions never speak — they just walk beside you, through every chapter of life. Hanuman Temple As you grow older, simple things begin to hold deeper meanings. When I was a kid, I would visit the Hanuman temple near the Malleswaram Railway Station almost every day. I’d do my pradakshanams — the quiet circumambulations — and whisper to Lord Hanuman to help me do the right thing. Over time, the visits became less of a request and more of a rhythm — part of the everyday music of life. Just a short walk from home, the temple stood like a familiar friend. And yet, it became more than a place — it became a witness. Every important moment in my life was somehow tied to that small shrine. Before paying my exam fee, I would stop there. Before collecting my hall ticket for the tenth and twelfth board exams — it went straight to Hanuman’s feet first. Before campus placements. Befor...

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It's been quite a month.  My wife and I share a 1500 minute mobile family plan, and I can bet on almost anything in the world that a significant amount of that time has gone towards customer support.  It has been a month of inquiring with customer representatives, showing an abundance of patience, and putting on a brave front as though you have just been hurled aside in a battle.  I can say with a measure of absolute confidence that it is no easy task to listen to the same cacophony over and over again while you are kept on hold. The wait is almost endless, and worse, there is not even a flicker of light at the other end of the line.  The customer representative just compounds your agony further, and at the end of it, you are left wishing that the wait time music lasted a touch longer than the outrageous solutions received. Almost every other customer support call begins as though you are about to leave a voicemail message.  The drab monotone almost kills you....