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Showing posts from August, 2010

Partly Yours, Partly Lost

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Some places stay with you long after life has moved elsewhere. There is something strange about destiny. You just cannot overcome it, but at the same time, you cannot simply do nothing because something is destined to happen. In India, it is not uncommon to have your horoscope charted about a year after birth. Grandparents wait with bated breath to hear how well the stars were aligned, and what remedies might be needed to appease the Gods. So when I was a year old, my grandmother took my birth date and time to Dharmaraja Ghanapadigal, one of the most revered astrologers in Pudukkottai. He apparently told her that I would do reasonably well in studies, travel to multiple countries, and eventually live abroad. Here was an old lady asking about her grandson from a small town. My parents were then living in Gobichettipalayam. This was the eighties, long before economic reforms had changed the country. My grandmother thanked him politely, but quietly wondere...

Please wait...

It's been quite a month.  My wife and I share a 1500 minute mobile family plan, and I can bet on almost anything in the world that a significant amount of that time has gone towards customer support.  It has been a month of inquiring with customer representatives, showing an abundance of patience, and putting on a brave front as though you have just been hurled aside in a battle.  I can say with a measure of absolute confidence that it is no easy task to listen to the same cacophony over and over again while you are kept on hold. The wait is almost endless, and worse, there is not even a flicker of light at the other end of the line.  The customer representative just compounds your agony further, and at the end of it, you are left wishing that the wait time music lasted a touch longer than the outrageous solutions received. Almost every other customer support call begins as though you are about to leave a voicemail message.  The drab monotone almost kills you....