Posts

Showing posts from August, 2010

I Thought I Was Moving Forward

Image
I still remember the moment I decided not to learn Sanskrit. I was in seventh grade in Bangalore, choosing between Sanskrit in the State Board and Hindi in ICSE. I asked my father what he thought. His answer was simple: “Why do you want to learn Sanskrit? It serves no purpose.” That was enough. I dropped it. It felt like a smart decision. Hindi seemed more useful. I even convinced myself I was choosing the “national language”—not realizing India doesn’t have just one. Looking back, the decision wasn’t about language. It was about how I was thinking. I chose utility. Whatever moved me forward faster. And for a long time, that worked. I moved to the U.S. Finished my Masters. Found a job. Built a life. There was always something more urgent—visa timelines, work, responsibilities. Life ran on schedule, and I stayed inside it. But something else was happening quietly. Distance was doing its work. When I visited the Kanchi Mutt in Malleswaram, ...

Please wait...

It's been quite a month.  My wife and I share a 1500 minute mobile family plan, and I can bet on almost anything in the world that a significant amount of that time has gone towards customer support.  It has been a month of inquiring with customer representatives, showing an abundance of patience, and putting on a brave front as though you have just been hurled aside in a battle.  I can say with a measure of absolute confidence that it is no easy task to listen to the same cacophony over and over again while you are kept on hold. The wait is almost endless, and worse, there is not even a flicker of light at the other end of the line.  The customer representative just compounds your agony further, and at the end of it, you are left wishing that the wait time music lasted a touch longer than the outrageous solutions received. Almost every other customer support call begins as though you are about to leave a voicemail message.  The drab monotone almost kills you....